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SceneRecap

Terms of service

Effective 20 August 2026.

These terms of service (the “Terms”) are an agreement between you and Neurotech AI Solutions GmbH, Lückstr. 24, 10317 Berlin, Germany (“SceneRecap”, “we”, “us”), the operator of scenerecap.com, the SceneRecap web application, API and Chrome extension (together, the “Service”). By creating an account or using the Service you accept these Terms. If you use the Service on behalf of a company or other organisation, you represent that you are authorised to bind that organisation, and “you” refers to it.

1. The Service

SceneRecap lets you record your screen, upload the recording, and receive AI-generated explanations, step-by-step guides, bug reports and recaps, which you can edit, export and share. Features vary by plan; the limits of each plan (number of recordings, recording duration, AI analyses, storage and seats) are described on the pricing page and are enforced automatically.

2. Accounts and workspaces

You sign in with a verified email address. You are responsible for the accuracy of your account information and for all activity under your account. Workspaces may have multiple members with different roles; workspace admins control membership, sharing defaults and billing for that workspace. Keep in mind that content you upload to a shared workspace is visible to its members.

3. Your content

You retain all rights to your recordings, uploads and the outputs derived from them (“Content”). You grant us a limited, non-exclusive, worldwide licence to host, store, reproduce, process, transmit and display your Content solely as needed to operate the Service and as you direct — for example to transcode a recording, generate an AI analysis, or make a share link you created available to its recipients. This licence ends when the Content is deleted from the Service.

You are responsible for your Content and for having the necessary rights and consents to record and share it — including, where applicable, the consent of other people who appear on screen or on audio, and compliance with laws and agreements that apply to you (such as data protection law, confidentiality obligations and workplace rules).

4. Acceptable use

You must not use the Service to:

  • record individuals without any legally required notice or consent;
  • capture, harvest or expose credentials, payment card data or similar secrets;
  • upload or distribute malware or content that is unlawful, infringing or defamatory;
  • harass, threaten or exploit any person;
  • probe, interfere with or circumvent the Service’s security controls, plan limits or usage metering, or access another customer’s data;
  • resell or provide the Service to third parties as your own service without our agreement.

We may suspend or restrict accounts that violate this section, where practical after notice and an opportunity to remedy.

5. AI outputs

Explanations, guides, bug reports, recaps, transcripts and narration are generated by machine-learning models from the pixels, interaction events and audio in your recording. Every claim links to a timestamp in the recording so you can verify it, and you can edit any output. AI outputs may nevertheless be incomplete, inaccurate or misleading; they are provided for your convenience and are not professional advice. Review outputs before relying on them or sharing them.

5a. Reproduction runs (Repro Agent)

On paid plans you can ask the Service to re-run the flow captured in a bug report against a website or application you designate. When you request a run, our systems drive a browser against that origin from our infrastructure: they perform the recorded clicks and navigations, submit the same kinds of requests the original session made, and record screenshots and console/network observations of the result. Runs are opt-in per report and metered under your plan.

Because a run sends real traffic that can change real state (for example, re-submitting a form or re-firing an API request), you may only direct runs at origins you control or are authorised to test, and only origins verified in your workspace are accepted. You are responsible for choosing an appropriate environment (such as staging rather than production) and for any effects of the re-run flow on it. The Service never enters credentials during a run; flows behind a login end as “blocked”. Verdicts (reproduced, not reproduced, ambiguous, blocked) are AI-assisted conclusions from the observed signals and are subject to section 5.

On paid plans you can also ask the Service to re-perform a recorded flow and keep the result: the same kind of run described above additionally records a video of the re-performed flow, together with a log of the actions performed. That material is stored as a private draft visible only to the requesting user and is discarded on request; it becomes a recording in your workspace only when you explicitly approve it. Approved material is permanently labelled as performed by our systems wherever it is displayed or exported, and this labelling is not removable. The origin-verification, credential and environment rules above apply identically to these runs.

6. Plans, fees and billing

  • Paid subscriptions renew automatically for successive monthly or annual periods until cancelled. You can cancel at any time in the billing settings, effective at the end of the current billing period, and you keep access until then.
  • Team plans are billed per seat; seat changes during a billing period are prorated by our payment provider.
  • Prices are stated on the pricing page. We may change prices with at least 30 days’ notice, effective from your next renewal; if you do not accept a price increase you may cancel before it takes effect.
  • Except where required by law or expressly stated in these Terms, fees are non-refundable. Statutory withdrawal and consumer rights remain unaffected.
  • If usage-based limits (such as monthly AI analysis quotas) are exhausted, the related features pause until the quota resets or you upgrade.

7. Third-party integrations

You can optionally connect third-party services (for example Slack, GitHub, Linear, Jira or Notion). Your use of a connected service is governed by that provider’s own terms, and we send it only the content you explicitly file or export to it. You can disconnect an integration at any time in the dashboard.

8. Privacy and data protection

Our privacy policy describes what data we process and why. Customers who use SceneRecap to process personal data as controllers are additionally covered by our data processing addendum. Our current subprocessors are listed at /legal/subprocessors.

9. Intellectual property and feedback

The Service, including its software, design and branding, is owned by us or our licensors, and no rights are granted to you other than the right to use the Service under these Terms. If you send us feedback or suggestions, we may use them without obligation to you.

10. Availability and changes to the Service

We aim for high availability but do not guarantee that the Service will be uninterrupted or error-free; maintenance, updates and factors outside our control can cause downtime. We continuously develop the Service and may add, change or remove features with notice in the product. If a change materially reduces the core functionality of a paid plan, you may terminate the affected subscription and receive a pro-rated refund of prepaid fees for the remaining period.

11. Term and termination

You may stop using the Service and request deletion of your account at any time. We may terminate or suspend your access for a material breach of these Terms if the breach is not remedied within a reasonable period after notice, or immediately where the breach is serious (for example a violation of section 4) or where we are legally required to act. Upon termination, your Content is deleted in accordance with the retention periods in the privacy policy. Sections that by their nature should survive termination (including sections 9, 12, 13 and 14) survive.

12. Disclaimer of warranties

The Service is provided “as is” and “as available”. To the extent permitted by applicable law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. This does not affect warranties or guarantees that cannot be excluded under applicable law, including mandatory consumer rights.

13. Limitation of liability

We are liable without limitation for intent (Vorsatz) and gross negligence (grobe Fahrlässigkeit), for injury to life, body or health, and under mandatory statutory liability (including the German Product Liability Act). For slight negligence (einfache Fahrlässigkeit) we are liable only for breach of essential contractual obligations (Kardinalpflichten) — obligations whose fulfilment makes the proper performance of the contract possible at all and on whose fulfilment you may regularly rely — and in that case our liability is limited to the damage typical for this type of contract and foreseeable at the time of conclusion. Subject to the foregoing, our aggregate liability under or in connection with these Terms is limited to the fees you paid for the Service in the twelve months preceding the event giving rise to the claim.

14. Indemnity (business customers)

If you use the Service in the course of a business, you will indemnify us against third-party claims arising from your Content or your breach of section 3 or 4, including reasonable legal costs, provided we notify you promptly of the claim and allow you to control its defence. This section does not apply to consumers.

15. Changes to these Terms

We may update these Terms, for example to reflect changes in the Service or in the law. For material changes we will give you notice in the product or by email at least 30 days before they take effect; if you do not accept them, you may terminate your subscription before the effective date. Continued use after the effective date constitutes acceptance.

16. Governing law and jurisdiction

These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Berlin, Germany. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.

17. General

If any provision of these Terms is held invalid, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale of the business. These Terms, together with the documents they reference, are the entire agreement between you and us regarding the Service.

18. Contact

Neurotech AI Solutions GmbH, Lückstr. 24, 10317 Berlin, Germany — contact@scenerecap.com. Company details: Imprint.